Policies

CELS Grievance
If a grievance arises pertaining to continuing education activities or processes, please contact Tyler Gibson via confidential email to tyler@celearningsystems.com as soon as possible, so that the nature of the concern may be addressed in a timely fashion.
Disability Accommodation

We are committed to providing ADA accommodations in compliance with the law. To ensure your needs are met, please inform us of any requirements when you register, ideally at least 30 days before the event. You can do so by emailing support@ce-go.com or calling 888-498-5578.

Where can I find my Attendee Dashboard link?
Upon registering, you should receive an email from support@ce-go.com with a link to access your Attendee Dashboard. If you do not see it in your inbox, please check your spam/junk folder. If you still cannot locate the email, you may retrieve your Attendee Dashboard link by clicking HERE

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Refund/Cancellation Policy
Refunds are available less a $10 credit card processing fee up until two weeks prior to the event. After that time, no refunds will be processed.
Privacy of Participants


The privacy of all participants will assuredly be maintained from registration through receipt of a certificate of completion. Though participants will be required to be on camera to receive credit for a live webinar, the recording will not include a view of participants’ names or faces.

Non-discrimination Policy

VonOstir Innovation Services, P.L.L.C., and CE-GO.com do not discriminate against any individual or group concerning any service, program, or activity provided based on gender, race, creed, national origin, sexual orientation, gender identity or gender expression, ability, economic status, religion, age, organizational membership, or any other basis prohibited by law.

Student Rates

If you are a student looking to register for this class, please email info@vonostir.com to receive a special discount code with a valid student ID for the student rate. 


Webinar Statement
*PLEASE NOTE: This webinar will be recorded and available as a non-contact webinar. If you are unable to attend live please you will receive access to the recorded version within thirty (30) days after the webinar is presented live.


Evaluations, Post-test, and Certificates:
IMPORTANT re: Evaluations, Post-test, and Certificates:

Registrants must attend live with the camera to receive CEs and a certificate of completion. Our administrator will monitor the on-camera presence throughout the program.
Registrants must submit an evaluation and complete a post-test administered at 2:15 EASTERN upon the webinar presentation conclusion. Participants must complete and submit both evaluation and post-tests with an 80% passing grade within 24 hours of the conclusion of this live webinar to receive CEs and a certificate of completion. PLEASE set aside time between the webinar’s presentation conclusion at 2:00 and 2:15 EASTERN to complete and submit your evaluation and quiz.
Registrants will be provided a link in the CHAT box on Zoom AND via email after the webinar for the evaluation and post-test to be completed.
Certificates of completion will be sent out to all who complete evaluations and post-test requirements per the above guidelines within 7 days after the live webinar date.
APT Approved CE Provider

This workshop meets APT’s definition of Live Webinar training and is approved by APT Approved Provider #24-726 for 12 CE In-Person or 12 CE for Live webinar hours. 

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